Emploi Connected Services Lounge Attendant

Pour ce poste exigeant, une expérience significative dans le domaine du service est requise. Excellente présentation, flexibilité, diplomatie et sens du service seront vos principaux atouts. Vous saurez vous intégrer et donner le meilleur de vous même en alliant rigueur, discrétion et dynamisme.

Emploi Connected Services Lounge Attendant

Emploi Connected Services Lounge Attendant Issue 1

Job Description – Connected Services Lounge Attendant


· Represents the image of the company in all contacts with customers in the Lounge.

· Gives real “customer care” to the passengers (smile, eye contact, friendliness…)

· Takes care of his/her uniform and has an excellent presentation.

· Provides a courteous welcome of the customers.

· Informs and advices the customers regarding the different services provided .

· Takes care of ticket exchange (Cards passengers only).

· Follow-up and reporting of customers’ frequentation.

· Administrative assistance of the customers (fax, copies…)

· Assures the correct appearance of the Lounge.

· Put newspapers, magazines, hot and soft drinks at the customers’ disposal.

· Team oriented; flexibility; can-do attitude; open minded; stress resistant.

· Education: secondary school degree or equivalent by experience.

· Languages: French and English (Dutch or German is an asset)

· Able to organise and deal with difficult situations


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